Frequently Asked
Questions

We service the full range of intermodal equipment: 20', 40', and 45' dry containers, refrigerated (reefer) containers, flat racks, open tops, tank containers, chassis, generator sets, and specialty equipment including controlled atmosphere units.

Yes. WCS is an authorized dealer for both Carrier and Thermo King. Meaning we provide factory-grade service, genuine OEM parts, and direct technical support.

Yes. WCS is fully proficient in CEDEX coding standards, EDI processes, and the self-contained systems used by all major shipping lines. Our data integration is seamless across every customer platform.

Yes. We offer new and used container sales. Dry, reefer, and specialty equipment. For purchase, lease, or one-way moves. We also stock genuine OEM parts for Carrier and Thermo King reefer systems.

Office hours are Monday through Friday, 7AM to 5PM. However, terminal services, ship servicing, dispatching, and emergency road service are available 24 hours a day, 7 days a week. Including weekends and holidays.

100%. Every shipping line we have ever onboarded, we still serve today. We are equally proud of our zero refrigeration claims record and zero released-empty container returns. Built on consistent quality and accountability.

Contact us by phone at (305) 400-4850 or email customerservice@worldcontainerservices.com. We'll discuss your needs, prepare a competitive quote, and formalize a master M&R agreement. A site visit can also be arranged.

Yes. Our emergency road service teams are dispatched 24/7 across a 50-mile radius from Port Everglades. Covering Miami-Dade, Broward, and Palm Beach counties. From roadside breakdowns to terminal emergencies, we deploy the moment you call.

Controlled atmosphere (CA) regulates oxygen, carbon dioxide, and nitrogen levels inside containers to extend perishable cargo shelf life. Our CA program includes modem-based remote monitoring, advanced controllers, certified cold treatment management, and complete oversight of loaded units. WCS is one of the few operators in South Florida offering specialized CA service.